Customer Service Rep II
Overview
Patterson Dental is seeking a Customer Service Representative to join our team. Our representatives are responsible for providing and maintaining a professional standard of service to our customers by responding to inquiries in a courteous and helpful manner. You will assist the customers in determining their professional needs when receiving or placing telephone calls.
Responsibilities
Main Duties
Responds to inquiries from customers and sales personnel
Determines the professional needs of customers when receiving or placing calls
Upgrades telephone orders
Introduces and promotes new products during calls
Researches and resolves customer problems relating to the merchandise department
Participates in and supports campaigns/promotions sponsored by the Marketing Department, Region and/or Branch
Expedites credits on merchandise returned from accounts
Performs other duties as assigned
Qualifications
High school diploma or equivalent required
2-5 years as a Customer Service Representative in the dental industry
Dental product knowledge preferred
P.C. experience helpful
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
Patterson Dental is seeking a Customer Service Representative to join our team. Our representatives are responsible for providing and maintaining a professional standard of service to our customers by responding to inquiries in a courteous and helpful manner. You will assist the customers in determining their professional needs when receiving or placing telephone calls.
Responsibilities
Main Duties
Responds to inquiries from customers and sales personnel
Determines the professional needs of customers when receiving or placing calls
Upgrades telephone orders
Introduces and promotes new products during calls
Researches and resolves customer problems relating to the merchandise department
Participates in and supports campaigns/promotions sponsored by the Marketing Department, Region and/or Branch
Expedites credits on merchandise returned from accounts
Performs other duties as assigned
Qualifications
High school diploma or equivalent required
2-5 years as a Customer Service Representative in the dental industry
Dental product knowledge preferred
P.C. experience helpful
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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