City of Concord
PART-TIME JOB OPPORTUNITY CUSTOMER SERVICE SPECIALIST I/IIThe City of Concord is accepting applications for part-time community center Customer Service Specialists to support the Recreation Services Department.
This recruitment will be used to fill current vacancies at Willow Pass Community Center and Centre Concord, and also establish an eligiblity list to fill future positions as they become available.
Salary is negotiable based on
Experience:
Customer Service Specialist I:
$17.
65 - $19.
67/hour with one year of customer service experienceCustomer Service Specialist II:
$18.
54 - $20.
98/hour with two years of customer service experienceCommunity Centers:
Customer Service Specialists will primarily be assigned to one of the following community centers, but may do intermittent hours at the other community centers on an as needed basis.
Centre Concord, located at 5298 Clayton Road is one of the largest rental facilities in the East Bay.
Our ballroom offers adjustable lighting, a portable dance floor and expansive staging, allowing you to create just about any atmosphere you desire for up to 400 guests.
For something smaller, there are classrooms and meeting spaces to accommodate conferences, trade shows, fundraisers, receptions, and other gatherings.
All positions are part time, limited service, and applicants must be available to work 9:
00 a.
m.
- 4:
00 p.
m.
, Monday through Friday, approximately 15-20 hours per week.
The Concord Senior Center is an amazing place for seniors to come together and enjoy activities, classes, programs and sports leagues.
After hours, it operates as the ideal space for special events, such as holiday parties, weddings and business meetings.
The Senior Center is located at 2727 Parkside Circle.
All positions are part time, limited service and applicants must be available to work between 8:
30 a.
m.
- 4:
30 p.
m.
, Monday through Friday, approximately 15-20 hours per week.
The Willow Pass Community Center is a versatile venue for special events like weddings, birthdays, anniversaries, and retreats.
It's also the location for in-person registration for all the programs in the City of Concord.
Willow Pass Park is the home of the Concord Softball League, payless batting cage, pickleball courts, tennis courts, and an adult fitness park.
The Willow Pass Community Center is located at 2748 E.
Olivera Road.
All positions are part time, limited service and applicants must be available to works between 9 a.
m.
- 4 p.
m.
, approximately 15-20 hours per week.
What you will be doing:
Customer Service Specialists serve as the first point of contact for customers using the facilities, including greeting customers, registration for classes and events and responding to inquiries and complaints.
They are also responsible for monitoring the use and care of facilities, to include room set-up and breakdown as well as light custodial duties.
The Customer Service Specialist I is distinguished from the II level in that it is the entry-level position in the series.
The Customer Service Specialist II has learned to perform the duties of the Customer Service Specialist I with independence.
All positions are part time, limited service and must be able to work either mornings, or mornings and afternoons, Monday through Friday.
Hours and schedule may vary.
SELECTION PROCESS Submit a completed City of Concord application and the required supplemental question responses online at www.
cityofconcord.
org/jobs.
As positions become available, qualified applications and supplemental responses will be competitively evaluated, and those candidates demonstrating the strongest qualifications will be invited to interview.
Successful candidates will be provided a conditional offer of employment and must clear DOJ/FBI livescan.
Conviction History If you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI).
The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer.
If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances.
Having a conviction history does not automatically preclude you from a job with the City of Concord.
Job Type:
Part TimeLocation:
Concord Senior Center, Concord, CaliforniaAgency:
Recreation ServicesAbout the Company:
City of Concord.
Estimated Salary: $20 to $28 per hour based on qualifications.
This recruitment will be used to fill current vacancies at Willow Pass Community Center and Centre Concord, and also establish an eligiblity list to fill future positions as they become available.
Salary is negotiable based on
Experience:
Customer Service Specialist I:
$17.
65 - $19.
67/hour with one year of customer service experienceCustomer Service Specialist II:
$18.
54 - $20.
98/hour with two years of customer service experienceCommunity Centers:
Customer Service Specialists will primarily be assigned to one of the following community centers, but may do intermittent hours at the other community centers on an as needed basis.
Centre Concord, located at 5298 Clayton Road is one of the largest rental facilities in the East Bay.
Our ballroom offers adjustable lighting, a portable dance floor and expansive staging, allowing you to create just about any atmosphere you desire for up to 400 guests.
For something smaller, there are classrooms and meeting spaces to accommodate conferences, trade shows, fundraisers, receptions, and other gatherings.
All positions are part time, limited service, and applicants must be available to work 9:
00 a.
m.
- 4:
00 p.
m.
, Monday through Friday, approximately 15-20 hours per week.
The Concord Senior Center is an amazing place for seniors to come together and enjoy activities, classes, programs and sports leagues.
After hours, it operates as the ideal space for special events, such as holiday parties, weddings and business meetings.
The Senior Center is located at 2727 Parkside Circle.
All positions are part time, limited service and applicants must be available to work between 8:
30 a.
m.
- 4:
30 p.
m.
, Monday through Friday, approximately 15-20 hours per week.
The Willow Pass Community Center is a versatile venue for special events like weddings, birthdays, anniversaries, and retreats.
It's also the location for in-person registration for all the programs in the City of Concord.
Willow Pass Park is the home of the Concord Softball League, payless batting cage, pickleball courts, tennis courts, and an adult fitness park.
The Willow Pass Community Center is located at 2748 E.
Olivera Road.
All positions are part time, limited service and applicants must be available to works between 9 a.
m.
- 4 p.
m.
, approximately 15-20 hours per week.
What you will be doing:
Customer Service Specialists serve as the first point of contact for customers using the facilities, including greeting customers, registration for classes and events and responding to inquiries and complaints.
They are also responsible for monitoring the use and care of facilities, to include room set-up and breakdown as well as light custodial duties.
The Customer Service Specialist I is distinguished from the II level in that it is the entry-level position in the series.
The Customer Service Specialist II has learned to perform the duties of the Customer Service Specialist I with independence.
All positions are part time, limited service and must be able to work either mornings, or mornings and afternoons, Monday through Friday.
Hours and schedule may vary.
SELECTION PROCESS Submit a completed City of Concord application and the required supplemental question responses online at www.
cityofconcord.
org/jobs.
As positions become available, qualified applications and supplemental responses will be competitively evaluated, and those candidates demonstrating the strongest qualifications will be invited to interview.
Successful candidates will be provided a conditional offer of employment and must clear DOJ/FBI livescan.
Conviction History If you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI).
The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer.
If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances.
Having a conviction history does not automatically preclude you from a job with the City of Concord.
Job Type:
Part TimeLocation:
Concord Senior Center, Concord, CaliforniaAgency:
Recreation ServicesAbout the Company:
City of Concord.
Estimated Salary: $20 to $28 per hour based on qualifications.
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