Customer Service Representative
Concord, CA Concord, CA Full-time Full-time $24 an hour $24 an hour 15 hours ago 15 hours ago 15 hours ago The Guard Alliance Inc is looking for a Customer Service Representative to join our team in Concord, CA.
Why work for The Guard Alliance Inc? The Guard Alliance Inc is one of the fastest growing security companies in California and rapidly expanding to other states nationwide.
We provide competitive wages while working in a dynamic, diverse and inclusive workplace.
You will be part of a team that fuels a culture that will reflect in our communities and customers we serve.
With strong leadership, we promote an atmosphere of mutual respect and teamwork where member efforts are always acknowledged.
We offer medical, dental and vision coverage, 401(k) retirement plans, paid time off, flexible schedules, paid training, and more!! The responsibilities of the Customer Service Representative position include, but are not limited to, the following:
Performs a wide variety of administrative duties, performs related work as assigned Answer and direct phone calls with a clear, concise, and professional voice Reply to email, telephone or face to face inquiries Find coverage for late call offs or new jobs Uses scheduling software to adjust schedules Uses software to monitor officer activity during all shifts and at all posts Develop and maintain a filing system Contribute to team effort by accomplishing related results as needed Carry out administrative duties such as filing, typing, copying, binding, scanning etc.
Develop and update administrative systems to make them more efficient Resolve administrative issues Position requirements:
High school diploma or equivalent; college degree preferred Proven administrative or assistant experience preferred Working knowledge of computers and Microsoft Office software is required Demonstrated ability to be very customer service oriented Outstanding verbal and written communication skills required Excellent time management skills and ability to multi-task and prioritize work Attention to detail and problem solving skills Strong organizational and planning skills Physical/Mental requirements and working environment:
The job is performed in an office environment The employee must be able to concentrate on details, work under deadline pressures, apply sound logic and judgment, and prioritize tasks and responsibilities Must be able to clearly speak, read and write English Restrictions Apply; no call offs and/or no shows, or failure to complete all required reports including proper timekeeping Job Type:
Full-time Pay:
$24.
00 per hour
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Schedule:
8 hour shift Day shift Monday to Friday Ability to commute/relocate:
Concord, CA 94520:
Reliably commute or planning to relocate before starting work (Required) Education:
High school or equivalent (Required)
Experience:
Customer service:
2 years (Required) Work Location:
One location.
Estimated Salary: $20 to $28 per hour based on qualifications.
Why work for The Guard Alliance Inc? The Guard Alliance Inc is one of the fastest growing security companies in California and rapidly expanding to other states nationwide.
We provide competitive wages while working in a dynamic, diverse and inclusive workplace.
You will be part of a team that fuels a culture that will reflect in our communities and customers we serve.
With strong leadership, we promote an atmosphere of mutual respect and teamwork where member efforts are always acknowledged.
We offer medical, dental and vision coverage, 401(k) retirement plans, paid time off, flexible schedules, paid training, and more!! The responsibilities of the Customer Service Representative position include, but are not limited to, the following:
Performs a wide variety of administrative duties, performs related work as assigned Answer and direct phone calls with a clear, concise, and professional voice Reply to email, telephone or face to face inquiries Find coverage for late call offs or new jobs Uses scheduling software to adjust schedules Uses software to monitor officer activity during all shifts and at all posts Develop and maintain a filing system Contribute to team effort by accomplishing related results as needed Carry out administrative duties such as filing, typing, copying, binding, scanning etc.
Develop and update administrative systems to make them more efficient Resolve administrative issues Position requirements:
High school diploma or equivalent; college degree preferred Proven administrative or assistant experience preferred Working knowledge of computers and Microsoft Office software is required Demonstrated ability to be very customer service oriented Outstanding verbal and written communication skills required Excellent time management skills and ability to multi-task and prioritize work Attention to detail and problem solving skills Strong organizational and planning skills Physical/Mental requirements and working environment:
The job is performed in an office environment The employee must be able to concentrate on details, work under deadline pressures, apply sound logic and judgment, and prioritize tasks and responsibilities Must be able to clearly speak, read and write English Restrictions Apply; no call offs and/or no shows, or failure to complete all required reports including proper timekeeping Job Type:
Full-time Pay:
$24.
00 per hour
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Schedule:
8 hour shift Day shift Monday to Friday Ability to commute/relocate:
Concord, CA 94520:
Reliably commute or planning to relocate before starting work (Required) Education:
High school or equivalent (Required)
Experience:
Customer service:
2 years (Required) Work Location:
One location.
Estimated Salary: $20 to $28 per hour based on qualifications.
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