Public Health Foundation Enterprises, In
The Coordinated Outreach Referral, Engagement (CORE) is a program of Contra Costa Health Services Health, Housing, and Homeless Services division, in partnership with Heluna Health.
The CORE program works to engage and stabilize homeless individuals living outside through consistent outreach to facilitate and/or deliver health and basic need services and secure permanent housing.
Must be able to work flexible hours that may include weekends and holidays.
Must be able to work the available shift of 4pm to 12am.
If hired for this position, applicant will be required to provide proof of full vaccination for COVID-19 prior to the start date.
Hourly rate range:
$17.
31 - 20.
19ESSENTIAL FUNCTIONSAnswer 211 phone lines, communicate directly with callers, and provide a high level of customer service to both people experiencing homeless and community stakeholders.
Dispatch CORE teams using the ARC GIS dispatch system and keep record of dispatch assignments.
Communicate directly with the CORE teams regarding community needs.
Provide information about shelter bed availability to CORE teams and alert CCACS, CCYCS, and ECIHP shelters of incoming placements.
Provide information about warming center availability and coordinate placements as needed.
Run persons seeking shelter and warming center placement through the Megan's Law database.
Collaborate with team members, including the HMIS Agency Administrator and program management team to support movement or completion of activities and projects.
Enter data into the Homeless Management Information System (HMIS) and other various data management systems as assigned.
Ensure all CORE HMIS documents are properly stored and secure.
Check the Homeless Management Information System (HMIS) for quality assurance purposes and alert CORE teams when intakes and other information are missing from the system.
Attend all mandatory meetings and trainings as required.
Other duties as assigned.
JOB QUALIFICATIONSBe able to type 40 words per minute.
Demonstrate proficiency in Microsoft Office Suite applications and use of the internet.
Be fingerprinted and pass a criminal background check.
Education/Experience High school diploma/GED required.
Bachelor's degree preferred, or 60 semester college units or AA degree.
1-year experience working with computers and/or in an administrative capacity.
Experience working with vulnerable or special needs populations, preferred.
PHYSICAL DEMANDSStand FrequentlyWalk OccasionallySit FrequentlyHandling / Fingering FrequentlyReach Outward OccasionallyReach Above Shoulder OccasionallyClimb, Crawl, Kneel, Bend OccasionallyLift / Carry Occasionally - Up to 50 lbsPush/Pull Occasionally - Up to 50 lbsSee ConstantlyTaste/ Smell Not Applicable Not Applicable Not required for essential functionsOccasionally (0 - 2 hrs/day)Frequently (2 - 5 hrs/day)Constantly (5
hrs/day) WORK ENVIRONMENTGeneral Office Setting, Indoors, Homeless ShelterHeluna Health is an Affirmative Action, Equal Opportunity Employer that encourages minorities, women, veterans, and disabled to apply.
ExperienceRequired1 year(s):
experience working with computers and/or in an administrative capacity.
Preferred1 year(s):
work experience working with vulnerable or special needs populations.
EducationRequiredHigh School or betterEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
41 CFR 60-1.
35(c) See job description About the Company:
Public Health Foundation Enterprises, In.
Estimated Salary: $20 to $28 per hour based on qualifications.
The CORE program works to engage and stabilize homeless individuals living outside through consistent outreach to facilitate and/or deliver health and basic need services and secure permanent housing.
Must be able to work flexible hours that may include weekends and holidays.
Must be able to work the available shift of 4pm to 12am.
If hired for this position, applicant will be required to provide proof of full vaccination for COVID-19 prior to the start date.
Hourly rate range:
$17.
31 - 20.
19ESSENTIAL FUNCTIONSAnswer 211 phone lines, communicate directly with callers, and provide a high level of customer service to both people experiencing homeless and community stakeholders.
Dispatch CORE teams using the ARC GIS dispatch system and keep record of dispatch assignments.
Communicate directly with the CORE teams regarding community needs.
Provide information about shelter bed availability to CORE teams and alert CCACS, CCYCS, and ECIHP shelters of incoming placements.
Provide information about warming center availability and coordinate placements as needed.
Run persons seeking shelter and warming center placement through the Megan's Law database.
Collaborate with team members, including the HMIS Agency Administrator and program management team to support movement or completion of activities and projects.
Enter data into the Homeless Management Information System (HMIS) and other various data management systems as assigned.
Ensure all CORE HMIS documents are properly stored and secure.
Check the Homeless Management Information System (HMIS) for quality assurance purposes and alert CORE teams when intakes and other information are missing from the system.
Attend all mandatory meetings and trainings as required.
Other duties as assigned.
JOB QUALIFICATIONSBe able to type 40 words per minute.
Demonstrate proficiency in Microsoft Office Suite applications and use of the internet.
Be fingerprinted and pass a criminal background check.
Education/Experience High school diploma/GED required.
Bachelor's degree preferred, or 60 semester college units or AA degree.
1-year experience working with computers and/or in an administrative capacity.
Experience working with vulnerable or special needs populations, preferred.
PHYSICAL DEMANDSStand FrequentlyWalk OccasionallySit FrequentlyHandling / Fingering FrequentlyReach Outward OccasionallyReach Above Shoulder OccasionallyClimb, Crawl, Kneel, Bend OccasionallyLift / Carry Occasionally - Up to 50 lbsPush/Pull Occasionally - Up to 50 lbsSee ConstantlyTaste/ Smell Not Applicable Not Applicable Not required for essential functionsOccasionally (0 - 2 hrs/day)Frequently (2 - 5 hrs/day)Constantly (5
hrs/day) WORK ENVIRONMENTGeneral Office Setting, Indoors, Homeless ShelterHeluna Health is an Affirmative Action, Equal Opportunity Employer that encourages minorities, women, veterans, and disabled to apply.
ExperienceRequired1 year(s):
experience working with computers and/or in an administrative capacity.
Preferred1 year(s):
work experience working with vulnerable or special needs populations.
EducationRequiredHigh School or betterEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
41 CFR 60-1.
35(c) See job description About the Company:
Public Health Foundation Enterprises, In.
Estimated Salary: $20 to $28 per hour based on qualifications.
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